Frequently asked questions from our customers

Book now Book now 16 Gift card Gift card

Frequently Asked Questions

Location and how to get here

Can I walk to Ascona?

Ascona is just a few minutes’ drive from the hotel. For those who enjoy walking, there are picturesque scenic routes along the lake and through the region’s charming villages.

How far is the hotel from the centre of Ascona?

The hotel is just a few minutes’ walk from the historic centre and the lakefront.

What is there to visit in the surrounding area?

Ascona, Locarno, the Brissago Islands, Monte Verità, the Ticino valleys and numerous scenic routes are all within easy reach of the hotel.

What’s the best way to get to the hotel?

The hotel is easily accessible by car from Locarno and Ascona. For those arriving by train, Locarno station is about 15 minutes away.

When is the best time to visit Ronco sopra Ascona?

Every season offers a unique experience: spring and summer for the lake and outdoor activities, autumn for the spectacular colours, and winter for its tranquillity and mild climate.

Where is the Boutique Hotel La Rocca located?

The Boutique Hotel La Rocca is situated in Ronco sopra Ascona, one of the most scenic spots on Lake Maggiore, nestled in peaceful surroundings and offering stunning views of the lake and the mountains.

Rooms and accommodation

Are the rooms non-smoking?

Yes, all rooms and indoor areas are non-smoking.

Can I organise a romantic surprise in the room?

Yes, on request we can arrange special touches such as flowers, prosecco or other personalised gestures.

Can I organise a surprise for a birthday or an anniversary?

Certainly. We’d be delighted to help make your stay special with personalised services.

Can I request a room with a view of the lake?

Yes, all our rooms offer magnificent views of Lake Maggiore. We recommend booking in advance to ensure availability.

Do the rooms have air conditioning?

Yes, all the rooms are air-conditioned.

How can I book a room?

You can book directly via our website, by contacting us by telephone or by email.

Is a baby cot available?

Yes, you can request a cot, subject to availability.

Is the hotel suitable for a romantic holiday?

Absolutely. The panoramic setting, the peaceful atmosphere and the restaurant with its views make the Boutique Hotel La Rocca an ideal destination for couples and anniversary celebrations.

What types of rooms do you offer?

We have carefully furnished rooms and suites, many of which have a balcony or a terrace with panoramic views.

Booking and check-in

Can I leave my luggage before check-in or after check-out?

Yes, we provide a luggage storage facility for our guests.

How can I book a room?

You can book directly via our website, by contacting us by telephone or by email.

Is it possible to check in after the scheduled time?

Yes, late check-in is possible provided you give advance notice.

What are the benefits of booking directly via your website?

By booking directly, you can benefit from the best available rates, exclusive offers, more flexible terms and direct contact with our team to tailor your stay to your needs.

What are the check-in and check-out times?

Check-in is available from 3.00 pm, whilst check-out is by 11.00 am.

Hotel facilities

Can I buy a gift voucher?

Yes, gift vouchers are available for stays and experiences at the Boutique Hotel La Rocca.

Can I organise a romantic surprise in the room?

Yes, on request we can arrange special touches such as flowers, prosecco or other personalised gestures.

Can I organise a surprise for a birthday or an anniversary?

Certainly. We’d be delighted to help make your stay special with personalised services.

Does the hotel have a lift?

Yes, the building has a lift.

How can I contact the Boutique Hotel La Rocca?

You can contact us by telephone, by email or via the contact form on our website.

Is the hotel suitable for a romantic holiday?

Absolutely. The panoramic setting, the peaceful atmosphere and the restaurant with its views make the Boutique Hotel La Rocca an ideal destination for couples and anniversary celebrations.

Is there free Wi-Fi available?

Yes, Wi-Fi is free and available throughout the premises.

What are the main attractions nearby?

The Brissago Islands, the Ascona lakeside promenade, Monte Verità, Locarno, the Verzasca Valley and numerous hiking trails are all within easy reach.

Will I receive the Ticino Ticket during my stay?

Yes, guests receive the Ticino Ticket, which allows them to use public transport free of charge throughout the Canton of Ticino and to enjoy numerous discounts on attractions and activities.

Parking and transport

Does the hotel have a car park?

Yes, guests can use the property’s private car park.

Is there a parking?

Yes, the hotel has a parking for guests.

Is there a transfer service available?

On request, we can arrange transfers to and from airports or railway stations.

Restaurant and breakfast

Are dogs/pets allowed in the restaurant as well?

Yes, well-behaved dogs kept on a lead are also welcome in the designated areas of the restaurant.

Are there options available for people with special dietary requirements?

Yes, we offer vegetarian, vegan and allergy-friendly options. Please let us know of any special requirements before your arrival.

Do I need to book a table at the restaurant?

We always recommend booking in advance, especially at weekends and during the summer season.

Do you have any vegetarian or vegan options?

Yes, our restaurant offers a range of vegetarian options and can cater for specific dietary requirements.

Is breakfast included in the stay?

Breakfast is always included in the booking. Details are always provided in the booking confirmation and on arrival.

Is your restaurant also open to non-residents?

Yes, the restaurant welcomes both hotel guests and members of the public, subject to availability.

What sort of cuisine does the restaurant serve?

Our restaurant serves refined Mediterranean cuisine that showcases local produce and regional specialities.

Where is breakfast served?

Breakfast is served in our restaurant, which offers panoramic views of Lake Maggiore.

Activities and experiences

What is there to visit in the surrounding area?

Ascona, Locarno, the Brissago Islands, Monte Verità, the Ticino valleys and numerous scenic routes are all within easy reach of the hotel.

When is the best time to visit Ronco sopra Ascona?

Every season offers a unique experience: spring and summer for the lake and outdoor activities, autumn for the spectacular colours, and winter for its tranquillity and mild climate.

Why choose Ronco sopra Ascona rather than staying in the centre of Ascona?

Ronco sopra Ascona offers greater tranquillity, spectacular views of Lake Maggiore, an exclusive atmosphere and a genuine connection with nature, whilst remaining just a few minutes’ drive from the region’s main attractions.

Holidays with your dog

Are dogs/pets allowed in the restaurant as well?

Yes, well-behaved dogs kept on a lead are also welcome in the designated areas of the restaurant.

Are pets allowed?

Pets are allowed in certain room types. We recommend that you contact us before booking.

Are there any walks nearby where I can take my dog?

Yes, Ronco Sopra Ascona and the surrounding area offer numerous trails and scenic walks that are ideal for guests travelling with their dogs.

During your entire stay, travel for free throughout Ticino, take advantage of discounts and discover the region.

Find out more
La Rocca Living Hotel Group

Have you already had a look at the other facilities in our group?